Buying A Sacramento Duplex or Four-Plex…? It’s Absolutely a Good Idea to Insure At Least The Air Conditioning…But Don’t Rely on Them for Everything…
Recently our Property Management Company, Haven Properties, experienced what we would call some “bad service” from a Home Protection Plan company that has been around for a long time.
The tenant of a Duplex called a Service Request in for a stopped up and leaky toilet on Monday the 26th. The owner had purchased a Home Protection Plan to help mitigate any expensive repairs that might occur during ownership.
Property Management had the account number, made the service request to the Home Protection Plan Representative, gave the contact information to them and made arrangements to pay the “deductible”.
It all went smoothly except they didn’t get out there for over 48 hours to fix the toilet. How would you like it if that was your problem for almost 3 days…?
As a result of this incident we’ve decided if a Home Protection Plan is giving out poor service as was this case, then you as a Landlord will have to take action in my opinion.
Remember, plumbing issues are not something you can really put off. Now I know it might cost you more because of the “in-action” of the Home Protection Plan, you’ll have a very happy tenant in the end.
Let me know what you think…?
Don’t Forget…We Specialize in Duplexes and Four-Plexes for Sale in the Sacramento Area. Need Property Management..? Check us out at HavenRents.com
In the Mean Time…?
Make it a Great Day…!
Ed Favinger, Broker, CRS, GRI, SFR, CDPE
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